Homewood Suites by Hilton Chicago Downtown
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The staff was very friendly. Welcomed you at breakfast. The front desk checked in to see how my stay was and fixed any issues right away. The location was really good. Walking distance to Navy Pier , RedLine, Michigan Ave, Riverwalk. Loved the view from my room.I had the corner King with a view.
Cindy
août 2024
Our first time staying in downtown Chicago and the location was an easy and interesting walk to many points of interest. Unlike some reviewers we found the breakfast was great and replenished quickly even at the busy times. We felt the staff worked hard and were very attentive to the needs of guests. We'd especially like to acknowledge Lacey the breakfast lady who was so pleasant and helpful to us over our 3 days there. We used the valet parking which was excellent service- I can't imagine the stress of finding parking downtown and the valets were great. Again we'd like to commend Vinny the valet who greeted us so pleasantly daily, remembered us and always had a happy comment to get us on our way! The pleasant professional staff made for a very positive hotel experience.Not that we were there to watch tv but we needed a better guide
Nora
novembre 2024
The location and the views are excellent. The pool at the top floor has amazing views. Staff is very competent - I asked for some minor maintenance issues to be fixed via the messaging app and they were not solved but when I called the front desk everything was sorted out within 20 minutes. Special thanks to everyone on the team from front desk to cleaning to maintenance working on Monday Aug 5th. Really great cleaning staff throughout our stay. When the elevators were too busy some of the maintenance crew would take guest to the staff elevators to avoid long waiting times. This was our second time staying here and we've been staying in so many other hotels in Chicago throughout the years but this is definitely our favorite now.
Daniela
août 2024
The breakfast had a good range although very limited for Gluten Free. However the staff were very happy to supply GF bread, bagel and muffin when asked. The staff were awesome. Every morning they had a smile on their face and a spring in their step, cant rate them high enough. Location was perfect. Easy walking distance to most things and train 1 block down. Room was a great size with a kitchen, although very minimal utensils. Was a little tired but clean and quiet.
Jenny
septembre 2024
Great staff and location! Loved being able to easily message the front desk instead of having to call or go directly to the front desk. Only utilized the free breakfast for one morning but it was a decent breakfast. Not too much variety unless they changed it up on the other days we didn’t get breakfast. Location was great as it was close to Grand station and within walking distance to notable attractions in downtown. The cafe right next door is amazing!! We went there almost everyday (the reason why we didn’t utilize the free breakfast as much). The room and hotel seemed very clean. I didn’t get to check out the pool or gym but glad they had them available. Other than the usual city noises, we didn’t have issues with noises from other rooms
Manilyn
mai 2024
Location was great, rooms were perfect., breakfast was crowded, spacing was limited but the food quality and cleanliness was great.
Ilgin
février 2024
The staff is AMAZING. Friendly and helpful. You asked, you got! The neighborhood is one block from everything, and the block it is on had it's own gems.. coffee house right below is so different and cool! With outdoor seating. ❤️ The room is a little dated but the suite view was breath taking! Very clean and very comfortable. Price was perfect. They valet your car, no worries about finding a spot. We would definitely stay again!
Angela
octobre 2024
The staff was amazing, all helpful friendly and engaging. The room was great for our family of 3, I loved having a fridge and microwave for quick snacks. The breakfast and the Social Hour on Wednesday was amazing, saved us money and time and the food was great!
Brynrenee
mai 2024
The room was of nice size and clean. The beds were very comfortable and the bathroom clean. The continental breakfast was included and was good. The location was excellent and suggestions for affordable parking were provided.
Radmila
novembre 2022
Breakfast was great and morning staff were very friendly, welcoming and helpful. They went out of their way to offer help and assistance at breakfast. Cleaning lady in suite was very good and friendly.
Catherine
septembre 2024
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